Good to know

Questions, answered.

Booking, flights, what is included, group sizes, ages and payment. If your question is not here, call us at 973-342-2220.

Where do the tours run?

Our tours run in the Cap-Haïtien and Labadee area of northern Haiti: coastal runs, mountain trails, the Citadelle Laferrière, Ile A Rat and Bassin Zim. Hotel pickup is available in the Cap-Haïtien area. See the Cap-Haïtien page for the full picture.

How do I get to Cap-Haïtien?

American Airlines flies from Miami to Cap-Haïtien (CAP) daily. Flights are not included in tour prices unless a package says so in writing. Book our airport pickup and we will be waiting when you land.

How do I book?

Book online on our booking page, call us at 973-342-2220, or message us on WhatsApp at +509 3515 0258. You sign your waiver at checkout, so there is no paperwork when you arrive.

What is included on a UTV tour?

A licensed local guide, helmets and goggles, and a full safety briefing before every ride. Full-day rides include meals and refreshments. Guides work in English, French and Haitian Kreyòl.

How many people fit in a vehicle?

UTV tours run 2 to 4 people per vehicle. Airport and hotel pickup takes 2 to 5 people per vehicle. Traveling with a bigger group? Contact us and we will build it.

Are there age limits?

The Ile A Rat Beach Tour is ages 13 and up. The five-day vacation package is 18 and up. Sightseeing and Bassin Zim tours welcome all ages.

What should I bring?

Closed shoes, sunscreen, sunglasses and a small bag for your phone. Dress for sun and a little dust. That is part of the fun.

How do I pay?

Tours check out securely online in USD. For merch, pay by card or Apple Pay on each product, by Zelle to info@avivaaenterprises.com (you will see AVIVAA ENTERPRISES LLC), or by Cash App to $Avivaaenterprises. See how to pay.

What is your cancellation policy?

The cancellation terms that apply to your booking are in our Terms of Service and in your booking confirmation. Read them before you book, and contact us as early as you can if your plans change.

Is La Maison D'Avivaa open?

Not yet. The villa is in development in Cap-Haïtien. Join the waitlist on the Stay page and you will hear first when bookings open.

What is the Avivaa Give Back Program?

Every Give Back shirt is two shirts: one for you and a matching one for a child in Saint-Raphaël, Haiti, with $13 from each shirt going to that child's bike fund. A shirt purchase is a purchase, not a tax-deductible donation. See how it works.

Do you handle groups, events and equipment rental?

Yes. Weddings, bachelor parties, corporate retreats and family reunions, plus heavy equipment rental for commercial projects. Tell us the date and the group size on the contact page and we will quote it.

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